Privacy Policy

Last updated: September 6, 2025

ghacnj operates this online store and website (the “Services”), including all related content, features, tools, products, and services, to provide you with a seamless and curated shopping experience for premium hair accessories. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, create an account, or otherwise interact with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern matters relating to the collection, processing, and disclosure of your personal information.

By accessing or using any part of the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means any data that identifies, relates to, describes, or could reasonably be linked to you. It does not include anonymized or de-identified data that cannot be used to identify you.

Depending on how you interact with us, we may collect or process the following categories of personal information:

Contact details: Your name, email address, phone number, billing address, and shipping address.
Financial information: Payment details such as credit/debit card numbers, transaction records, payment method, and order confirmation data.
Account information: Username, password, security preferences, and account settings (if you create an account).
Transaction history: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, along with past order details.
Communications: Messages, inquiries, or feedback you send to us via email, contact forms, or customer support channels.
Device and usage data: IP address, browser type, operating system, device identifiers, pages visited, time spent on site, and other interaction metrics collected via cookies or similar technologies.

How We Collect Your Information

We obtain personal information from the following sources:

Directly from you — when you place an order, sign up for an account, subscribe to our newsletter, or contact us.
Automatically — through your use of our website via cookies, web beacons, and other tracking technologies.
From third-party service providers — such as payment processors, shipping carriers, analytics platforms, and customer support tools that assist us in delivering our Services.

How We Use Your Personal Information

We use your personal information for the following purposes:

To provide and improve our Services: Fulfill orders, process payments, manage returns/exchanges, ship products, maintain your account, and personalize your shopping experience (e.g., product recommendations).
For marketing and communications: Send promotional emails, updates about new arrivals, special offers, or abandoned cart reminders (you can unsubscribe anytime).
For security and fraud prevention: Detect and prevent fraudulent transactions, secure your account, and protect the integrity of our platform.
To comply with legal obligations: Respond to lawful requests from authorities, enforce our policies, or defend legal claims.
To analyze and optimize performance: Understand user behavior, improve site functionality, and enhance customer experience through aggregated or anonymized data.

How We Share Your Personal Information

We do not sell your personal information. We may share it only in the following circumstances:

With trusted third-party service providers who help us operate our business (e.g., payment processors like Stripe or PayPal, shipping partners like USPS or DHL, email platforms, and analytics tools), under strict confidentiality agreements.
When you explicitly consent — such as when you choose to share a product on social media or use a third-party login.
In connection with a business transaction — such as a merger, acquisition, or asset sale, where user data may be transferred as a business asset.
To comply with law — if required by court order, subpoena, or government request.
To protect rights and safety — of ghacnj, our users, or the public, in cases of suspected illegal activity or security threats.

Third-Party Links

Our website may contain links to third-party websites (e.g., social media, partner sites). We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

The Services are intended for adults and are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately so we can delete it.

Data Security and Retention

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy — such as completing transactions, complying with legal obligations, resolving disputes, or enforcing agreements.

Your Rights and Choices

Depending on your location (e.g., California, EU/UK, Virginia, etc.), you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your personal information.
Opt out of marketing communications (via “unsubscribe” links in emails).
Opt out of targeted advertising or the “sharing” of your data for such purposes.
Receive your data in a portable format (data portability).
Withdraw consent (where processing is based on consent).

To exercise any of these rights, please contact us using the details below. We may verify your identity before fulfilling your request. We will not discriminate against you for exercising your privacy rights.

International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence (including the United States). When we transfer data internationally, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or other legally recognized mechanisms to ensure protection consistent with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last updated” date at the top will be revised accordingly. We encourage you to review this page regularly.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need assistance, please reach out to us:

Email: help@ghacnj.com
Mailing Address: 12133 Presidio Way, Woodbridge, VA 22192, United States

For the purposes of data protection laws (such as GDPR or CCPA), ghacnj is the data controller of your personal information.