FAQs
What products do you sell?
We specialize in high-quality hair accessories, including bows and barrettes, claw clips, hair pins, and headbands.
Do you ship internationally?
Yes, we offer worldwide shipping (except to restricted regions). Shipping costs and times are displayed at checkout.
How long does order processing take?
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
What are the shipping costs?
Orders over $59.99: Free shipping
Orders under $59.99: Flat rate $12.99
All prices are in USD.
How can I track my order?
Once your order ships, you will receive an email with tracking information so you can follow your package in real time.
What is your return & exchange policy?
We accept returns within 30 days of delivery for unused, unwashed items in original condition and packaging. Please see our Return & Exchange Policy for details.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item is defective or we made an error.
How long does it take to get a refund?
Refunds are processed within 7 business days after your return is received and inspected. Refunds are issued to the original payment method.
Can I cancel or change my order?
Yes, orders may be canceled or modified within 24 hours of being placed. After processing or shipment, changes cannot be made.
How can I contact customer support?
You can reach us by email at
help@ghacnj.com. Our customer service team is available Monday to Friday, 9 AM – 5 PM (EST)